When we present FingerBooth to salon owners, many are undeterred by allowing customers to book online, and below are some of the feedbacks we have gotten:
- If we allow customers to book online, our appointment will clash and screw up!
- If allow online booking, we cannot prioritize for our VIP or regular customers!
- I cannot control the inflow of customers if online booking is available
- customers will book and not turn up for appointment, thus increasing the number of no show.
- My data will be leaked as my appointments will be shown to the public!
- My competitor will or can make bookings to sabotage our schedule.
After reading the above, perhaps the above are also some of your doubts before calling us for a demo – let us explain how the above are no more than just myths about FingerBooth online booking & reservation system.
Question: If we allow customers to book online, our appointment will clash and screw up!
Answer: Appointments will not clash because we have state of art appointment locking mechanism which is used for cinema booking system – which will only avail your available time slots.
Question #1: If allow online booking, we cannot prioritize for our VIP or regular customers!
Answer: Online booking slots can be fully controlled in FingerBooth. In fact, you can allow only your VIP to book online
Question #2: I cannot control the inflow of customers if online booking is available
Answer: Trust us, it is easier to control the inflow of online appointments than manually control by handling call or walk ins.
Question #3: Customers will book and not turn up for appointment, thus increasing the number of no show.
Answer: This may be inevitable, which the same may apply for call in customers. However, system can auto track, detect and ban these customers accordingly if needed, which is something that is impossible to control for phone-in customers
Question #4: My data will be leaked as my appointments will be shown to the public!
Answer: No customer or appointment data will be shown in the online appointment form, only the available slots (based on how you control) will be shown.
Question #5: My competitor will or can make bookings to sabotage our schedule.
Answer: All bookings will go through a fool-proof verification process, if a sabotage happens, system will bar the user from making further bookings.
Online booking will not compromise your appointment schedule, it will only help in the productivity of your business and enforce scheduling consistency across your salon.
Call us today @ 90604096 or email to firstname.lastname@example.org for a demo today!
Read more about FingerBooth online appointment system here: http://www.fingerbooth.com/merchant/